Course Overview

 

 

 

Why has LCCI developed the new Secretarial Diploma?

 

 

 

LCCI’s new Secretarial Diploma are a natural evolution from our well established and highly Group Secretarial Awards. Following worldwide research, the new Secretarial Diploma has been designed to equip secretarial with appropriate business skills for the new millennium.

 

Who are the Secretarial Diploma for?

These Secretarial Diploma are intended for candidates planning to start a career or looking to advance their career as a secretary. They are also for those who wish to develop their career beyond the secretarial arena.

 

What are the benefits of the LCCI Secretarial Diploma?

The LCCI Secretarial Diploma will enable you provide your candidates with:

• practical task-based examinations reflecting today’s business environment

• access to a new and flexible LCCI Career Path in Secretarial and Business Administration

• progression into the UK’s premier secretarial qualification: the LCCI Executive Secretary’s

Diploma, a recognised ‘gateway’ into management.

 

What does the Secretarial Diploma cover?

• Business Administration, Third Level

• Business Practice, Third Level

•  English for Business, Second Level

• Text Production, Third Level

 

Overview of Syllabus Covered

Business Administration, Third Level

Business Administration qualifications are designed to test a candidate’s knowledge and understanding of the way in which a modern office works, and of the various support services it provides. Examination questions at are presented as in-tray exercises simulating real business situations.

Syllabus topics include

•      Office organization, Documentation, Materials and stationery

•      Storage and retrieval of information, Office machinery

•      Internal and external communication

•      Equipment, materials, services and supplies

•      Work environment and controls procedures, Communication and personal

         effectiveness.

 

Business Practice, Third Level

Business Practice requires a candidate to identify the influences on the business organisation and what the success factors might be, and to highlight the contribution, which the individual can make to the success of the business.

•      Influences on Business Activity

•      The Functions and Organisation of Business

•      Business Management

•      Personal Contribution to Business Effectiveness

•      Business Values and Culture

•      Communication in Business

 

English for Business, Second Level

English for Business is designed to test communication in business with tasks based on real business activity. The examination for each level consists of various sections, which test some of the following:

•       A writing task designed to develop the situation by asking the candidate to complete a message or a memo

•       The composition of a letter or memo

•       A passage of text for comprehension

•       A look and think comprehension task

•       A look and write production task

•       A reformulation task requiring candidates to expand, reduce or selectively rewrite

          a passage of English.

 

Text Production, Third Level

Text Production tests a candidate’s ability to transcribe business documents from printed and handwritten copy to a mailable business standard. Candidates will need to know standard layouts of routine business documents and be able to produce documents that are accurate and acceptable for signature.

 

 

Course Fees and Schedule